Help Centre
How can we help?
Answers to the questions people ask most about linklio. Can’t find yours? Email the team and we’ll get back to you.
Getting started
linklio is a link in bio: one short address, linkl.io/yourname, that holds everything you want to share. Put it in your Instagram, TikTok, YouTube or X bio, on business cards, posters and packaging. Your page can hold links, videos, music, image galleries and a contact card.
linklio is opening in stages. Join the waitlist with the username you want and your email. When your invite arrives, follow the link in the email to create your account and claim the username you reserved.
Yes. Creating a page, adding links, short links, QR codes, themes and insights are all free. There is no paid plan today.
Links to anything, headers and text, collections of links, YouTube, TikTok and Vimeo videos, Spotify, Apple Music and SoundCloud players, image galleries and a contact card visitors can save. Subscribe buttons and contact forms are coming soon. See Share every kind of content.
Your username
3 to 30 characters, using lowercase letters, numbers, dots, dashes and underscores. Some words are reserved for linklio itself, such as admin, help, blog and about.
Yes, from your account settings. Your old username is released straight away and does not redirect, so update your bios and printed QR codes when you change it.
Usernames and short links share the same addresses on linkl.io, so a name can be taken by another profile or by a short link. Try a variation with a dot, dash or underscore.
Links and blocks
Paste the URL into the editor. linklio fetches the page title and icon for you, and you can edit both. Choose a Classic link or a Featured link with a larger image.
Yes. Drag links to reorder them, hide a link to take it off your page without deleting it, or archive it to keep it out of the way. You can select several links at once and move them together.
A collection groups related links under one heading, such as an album, a tour or a product range. Headers and short text blocks also help break up long pages.
Each image can be up to 5 MB. linklio resizes and compresses images automatically so your page stays fast.
Design
Start from one of six starter themes, then change the wallpaper, button style, corner radius, fonts and colours. Every change is live as soon as you save.
Yes. Use Preview in the editor, or open your live page in a new tab.
Not at the moment. Every page lives at linkl.io/yourname, which keeps links short and recognisable.
Short links and QR codes
Paste any URL to get a linkl.io short link. You get a random 6-character code by default, or you can choose a custom alias such as linkl.io/summer-tour if it is free.
Your profile has its own QR code, and so does every short link. Download them from the editor and print them on anything.
Insights
Views, unique visitors, clicks, click rate, a daily chart, your most clicked links, and where visitors come from by referrer, country and device. Pick any date range and see lifetime totals. See Analytics.
No. Visits are counted without tracking cookies, so your visitors never see a cookie banner. Unique visitors are estimated with a one-way code that changes every day.
Individual visit records are deleted after 90 days. Daily totals are kept for as long as your page exists.
Account and safety
With your email and password. Sign in with Google is on the way. If you forget your password, use Reset password on the log in page.
Yes. You can mark your page as sensitive so visitors see a warning first, lock the whole page with a password or PIN, and ask search engines not to index it.
From your account settings. Deleting your account removes your profile, links and short links, and releases your username.
Email us with the linkl.io address and what is wrong. See Report a violation for what to include.
Still stuck?
Email support@funnelduo.com and a real person on the linklio team will reply.
Email support